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From Engagement to Loyalty: A Review of Organizational Commitment in the Modern Workplace

JOURNAL:MAZEDAN INTERNATIONAL JOURNAL OF SOCIAL SCIENCES AND HUMANITIES

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# Authors First Online DOI Downloads Citations
1. Rachna Purohit*, Samson R. Victor 15 Jun 2023 MIJSSH0402003 4 0
Abstract

The notion of organizational commitment (OC) has gathered significant recognition in the sphere of management, organizational behavior, and HRM. With the persistent evolving expectations of employees and the consistently changing nature of the modern workplace, it has become indispensable for organizations to foster an engaged and loyal workforce. This review article aims to present a comprehensive conceptualization of organizational commitment by keenly analyzing its theoretical foundation through distinctive theories and constructs. The authors have delved into contemporary literature for identifying and comprehending the key antecedents of OC specifically employee engagement (EE) and employee loyalty (EL) along with reviewing the relationship of these two among themselves and with OC. The present review found a lack of existing literature showcasing the direct relationship between EE and EL thus providing an opportunity for future research endeavors. Further, the current article suggests educational implications and valuable insights for researchers, practitioners, and human resource professionals interested in understanding and enhancing employee commitment in cultivating loyal and engaged personnel, leading to improved performance, reduced turnover, and increased employee well-being.

Keywords

Organizational Commitment, Employee Engagement, Employee Loyalty, Workplace

References

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    Cohen, A. (2003). Multiple commitments in the workplace: An integrative approach. Mahwah, NJ: Lawrence Erlbaum Associates.