MAZEDAN DIGITAL LIBRARY

#	Authors	First Online	DOI	Downloads	Citations
1.	Shazia Shahzadi, Muhammad Nadeem Umar, Tausif A. Rajput, Shahzad Ali Khan, Asher Ahmed Mashhood	30 Oct 2021	na	21	0

Abstract

Objective: To study the scale and frequency of stress at work, to understand the causes and to determine measures that could be recommended to manage this stress in order to optimize the individual’s efficiency at the job. Design: This is a descriptive observational study. close-ended survey, stratified random sampling technique was used. It was conducted from 25th May 2021 to 1st October-2021 at QIMS, STMU, Riphah International Hospital and CMH Rawalpindi. Methods: The sample consisted of 250 participants, in which 138 males and 112 females from Shifa Tameer e Millat University, Quetta Institute of Medical Sciences, Riphah International University Hospital, Health Services Academy and Combined Military Hospital Rawalpindi. The ages ranged between 20 to 60 years, with mean calculated ages of males being 28 years and for females were 27 years. The close-ended questionnaire was prepared to assess demographic Information like name, age, gender, marital status and job description. Work stressors questionnaire was used. however, 25 questionnaires had to be rejected as they were incomplete the questionnaire was made in English language and mainly nine parameters were included. These were, Disagreement and indecision, pressure of job, communication and comfort, work overload, job description conflict, boredom induced stress, problem of job security, time pressure and job awareness description. Nine relevant parameters including their sub-parameters were evaluated. The most commonly quoted parameter in “disagreement and indecision” was the unfriendly attitude of coworkers 192 (77%), in “pressure of job” was too much supervision 127 (51%), in “communication and comfort” was that boss gives little feedback about your work 167 (67%), in “work overloaded stress” was that working conditions are unhealthy 170 (68%), in “boredom induced stress” was that individuals are not rewarded for final outcomes for their efforts 170 (68%), in “problem of security” was fear of being laid off or fired 105 (56%), in “time pressure” was that starting and ending times are rigid 187 (75%), in “job awareness and description” was lack of awareness of job requirement 192 (77%). Increased stress levels which were potentially causing loss of efficiency were found in employees, because of enhanced workload, excessive competitiveness being encouraged instead of friendly camaraderie and teamwork, lack of information and communication between employees and management, and because of job insecurity. Based on the feedback in our study we recommend that regular training and informational workshops including feedback about work performance and future vision of the organizations should be shared with the employees, especially where it directly affects their workload, promotions and careers. Assurances and steps taken to provide job security alongside effective communication and feedback loop between employees and managers would go a long way in reducing levels of job-related stress.

An Evaluative Study of Stress and Stress Management Strategies to Enhance the Efficiency of Individuals at Work

Abstract

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